Zendesk time tracking
Automatic time tracking app for Zendesk tickets for better productivity & billing clients.
Automatic time tracking app for Zendesk tickets for better productivity & billing clients.
Install TimeCamp time tracking plugin from Zendesk Marketplace on your account and track time to Zendesk ticket's with one click!
With TimeCamp time tracking Zendesk Plugin you can track time spent on a ticket with one click. Just press TimeCamp button on your ticket and we'll do the rest for you. Generate timesheets basing on your Zendesk time.
With TimeCamp robust reporting you can see total time spent by teams or agents per client and ticket from Zendesk. Export your time tracking data to Excel, PDF or share it with email or link to your client.
Install TimeCamp desktop app, select the client ID and ticket and track time in the background. Our desktop time tracking app can also track time spent in Zendesk, other apps & websites.
Set up time budget, that agents can spent on clients or tickets for better control of the profitability of your processes. In reports you can see how much time is already in use and what's left in the budget.
Import your clients from Zendesk to TimeCamp app. Assign billing rates to your employees or clients. Generate invoices based on time spent on resolving their tickets.
Empower the productivity of your Customer Service with time tracking. Get your TimeCamp now.
Note: If you don't have a TimeCamp account, click here to register for a free 14-day trial.
Below you can find how to enable the integration:
1
Go to the Integrations section in TimeCamp and enable the Zendesk integrations.
2
Get TimeCamp time tracking plugin from Zendesk marketplace.
3
Enjoy tracking time automatically from the Zendesk ticket.
Remember, you can't improve something if you're not measuring it! If you're tired of the constant guessing, give TimeCamp a go!
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