Track time directly in the OsTicket app without a hassle. Add a start/stop timer button to your tasks. Create detailed time reports and invoices for your clients in TimeCamp.
OsTicket - is time tracking possible?
osTicket is a widely-used open-source management support ticket system. It is a powerful tool for IT specialists within small and midsize companies. Integrating inquiries created by email, phone, and website form into a simple interface, osTicket guarantees smooth work improving business productivity and customer satisfaction. Useful features, such as reporting modules are used to prepare customized reports regarding customers raising tickets, tickets actioning, and more. The important feature needed for effective work within any company is time tracking. TimeCamp assures an easy and free osTicket time tracking integration.
Time tracking for osTicket is an easy process done with just a few clicks:
With TimeCamp free plan you get one time tracking integration, but with Browser Plugin you can track time in all apps available. TimeCamp time tracking for osTicket is the best choice if osTicket is the main ticket system you use within your company.
Login to Chrome and go to Time Tracker by TimeCamp in Chrome Web Store. Click "Add to Chrome". You can add the plugin to the extension bar for your convenience.
As soon as you launch it, the TimeCamp time tracker appears immediately in the form of a green icon next to each ticket within osTicket. All you need to do is click on the icon which will start time tracking for osTicket. No matter what osTicket version you use, in the time tracking module you will track time spent on support hours by your team. Afterward, you can log into TimeCamp and generate reports as well as access other features. Just visit the TimeCamp account via the website and simply log in to your TimeCamp account where all data from time tracking for osTicket will be stored.
Time tracking is a simple activity. TimeCamp lets you track time for unlimited users without the necessity to leave osTicket. You do not have to download additional software except from our TimeCamp Chrome Extension.
TimeCamp offers a free forever plan where unlimited users can track time within one app. Simply create an account and track your support activities with a free version of our software. If you wish to track time in multiple apps, not only OsTicket, choose our Basic, Pro, or Enterprise plan.